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1. Unlimited Contacts: Manage all your customers with no restrictions on the number of entries.
2. email Integration: Seamlessly connect your email accounts for smooth communication.
3. WhatsApp (Optional Add-On): Enable communication through WhatsApp directly from the CRM.
4. Texting (SMS - Optional Add-On): Send and receive SMS messages with ease.
5. Bulk Sending: Send emails, SMS messages, and WhatsApp messages to multiple contacts in one go.
6. Tagging: Add custom tags to contacts individually or in bulk for easy categorization and tracking.
7. Add to Workflows: Effortlessly assign contacts to automated workflows for streamlined operations.
8. Send Review Requests (Optional Add-On): Request reviews from customers to enhance your reputation.
9. Bulk Upload of Contacts: Quickly upload multiple contacts at once for effortless onboarding.
10. Email Verification (Optional Add-On): Verify email addresses to ensure reliable communication.
11. Add/Edit Company Information: Keep your business records up to date for each contact.
12. Merge Contacts: Eliminate duplicates and maintain a clean and organized contact database.
1. Centralized Inbox: Communicate with customers from a single inbox, regardless of the channel.
2. Multiple Communication Channels: Connect with customers via WhatsApp, Email, SMS, Facebook, Instagram, TikTok, YouTube, Webchat Widget, and more.
3. Unlimited Templates: Create and use text, WhatsApp, and email templates for consistent and efficient communication.
1. Opportunity Management: Track and manage potential deals with ease.
2. Pipeline Visualization: View and manage your sales pipeline to monitor progress and identify bottlenecks.
3. Bulk Actions: Perform mass updates on opportunities, such as changing statuses or sending follow-ups, saving time and effort.
1. Onboarding: Comprehensive onboarding to get you started quickly and effectively.
2. Training: Access training materials and resources to ensure your team is fully equipped.
3. Help Desk: Ongoing support to assist with any issues or questions.
4. Scalability: Designed to grow with your business, whether you’re a startup or a large enterprise.
Email Campaigns
1. Bulk Email Campaigns: Create and send impactful email campaigns for newsletters, promotions, and more.
2. Email Templates: Access pre-designed and fully customizable templates or design from scratch to match your brand.
3. Resend to Contacts That DID NOT OPEN: Re-engage with your audience and boost your ROI by reaching out to those who missed your initial email.
4. Campaign Stats: Real-time metrics to track open rates, click-through rates, and conversions, helping you measure success and refine your strategy.
Workflow Campaigns
1. Automated Workflows: Set up customer follow-ups, onboarding sequences, and other processes to save time and increase efficiency.
2. Workflow Benefits: Automate your marketing tasks, reduce manual work, and focus on growing your business.
Advanced Features
1. Countdown Timers: Drive urgency for sales and promotions by adding countdowns to your campaigns.
2. Triggers: Automate responses and actions based on customer behaviors, such as abandoned cart emails or event reminders.
3. Affiliate Manager/Resellers (Optional Extra): Manage referrals, track payouts, and expand your business network.
4. Brand Boards: Maintain consistent branding across all your campaigns with customizable brand boards.
5. Ad Manager (Optional Extra): Manage Facebook Ads directly within the system to streamline your advertising efforts.
6. Snippets (Templates): Email and Text Snippets: Save time with pre-designed snippets for common customer communications and streamline your messaging.
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QCMD Marketing
Unit 21/22 Foregate Square, Heerengracht Street, Foreshore, cape Town, 8001